Each of us projects an image to those around us and to our customers. This fact struck me as I went to the recent concerts this last Saturday in Bend. Both acts were good musicians, but they did not do well with the audience. What I mean by this is they played well, but there was no interaction. Today more than ever we want people to relate to us and this was not done.
We owe it to our customers and clients to give them the same simple form of interaction. They are there to relate to you and your business for the long term unless you don't want them.
No comments:
Post a Comment